Shipping policy
Free shipping within Germany from €50, otherwise €4.99.
Within Europe from €6.99
Worldwide from €9.99
we charge a shipping fee for postage and packaging (including 19% VAT).
delivery time
The regular delivery time is 2 to 5 working days. Please note that we will only start processing your order once your payment has been received in our account.
The delivery time by our logistics partners DHL and Deutsche Post is another 2 to 3 working days after the order has been sent. There may be minimal delays before and after public holidays. As soon as your package has been dispatched, you will receive a confirmation email from us. With the tracking code you can track your shipment.
Returns and Exchanges
You didn't like something or didn't fit? No problem! After receipt of the goods, you can return the purchased item within 14 days. We do not offer free return shipping - the costs are borne by the customer. That's how it works:
- Fill out and enclose the return form
In order to refund your money as quickly as possible or to send your exchange item, we need the completed return slip. You can use it here as download PDF. Please print it out and fill it out and enclose it in your return package. - Pack goods securely
It is best to return the item in a shipping carton. Our undamaged original packaging is ideal for this - but other stable cardboard boxes are of course also suitable. - Address, frank and send off the package
Send your package back to us. Be sure to keep the posting receipt (in case you lose it). Delivery address:
Beverly Berlin
Körtestr. 10
10967 Berlin